Flight deck involvement in unruly passenger incidents

With just over a month to go before the 2nd International Conference on Unruly Airline Passenger Behaviour kicks off, we thought we would take this opportunity to share with you some of the case studies being presented which are of particular relevance to flight deck personnel

Tim Colehan, International Air Transport Association, Switzerland and Nico Voorbach, President, European Cockpit Association, Belgium
How robust is The Tokyo Convention? What steps have been taken to update it? What are the barriers to further progress? The panellists set out the outcomes of the recent diplomatic meeting on the subject in Montreal and then debate whether they have sufficient teeth to act as a deterrent and provide, for States who enact appropriate legislation, a framework by which offenders can be prosecuted.

Capt. William Hagan, Captain BA2069 LGW-NBO 29 December 2000
Capt. William Hagan was the Captain of British Airways flightBA2069 in December 2000, on which a violent cockpit intrusion by Paul Mukonyi caused extreme loss of control of the aircraft. Mukonyi was eventually overpowered by Hagan and, despite a 10,000 foot plunge, control was regained. Hagan shares his story with delegates to DISPAX World 2014.

Case Study: "Destination Ibiza, Late at Night"
Ian Vasey, Sussex Police & Jane Goodchild, Monarch Airlines
During the summer of 2013, Sussex Police worked closely with Monarch Airlines to reduce instances of disruptive behaviour on board late evening flights from London Gatwick to Ibiza, where some passengers had a tendency to 'start the party early'. The initiative saw a 50% reduction in incidents and the Police and Monarch will be showing delegates how this was achieved.

Ólafur Ragnar 'Óli' Ólafsson, Security Manager, Icelandair
Icelandair’s Security Manager explains how the airline has developed its unruly passenger management programme – its overall principles (given the routes operated, aircraft used, and Iceland’s unique geographical location); training given aircrew; approach to restraint; interaction between inflight and security departments; and, case studies.

Additionally, there will be a range of presentations of particular interest to cockpit association members:

Prof. Michael Bagshaw, Prof. Aviation Medicine, King’s College, UK
Impact of Alcohol & Medication at Altitude
Alcohol, or medication, appear to be associated with many an unruly passenger incident. Does alcohol have a different impact at altitude than it does on the ground? Is the greater use of medication inflight (eg. anti-depressants and sleeping tablets) an additional cause for concern?

Sheree Hassan, Emirates, United Arab Emirates
Inflight Medical Issues Associated with Restraint
Effecting a restraint is only part of the challenge aircrew face when having to manage an unruly passenger after communication has failed; ensuring the passenger’s well-being afterwards is of equal concern. Risks posed by choking, gagging, positional asphyxia and limb dislocation need to be appreciated by aircrew.

Emma Mlotshwa, Co-ordinator, Medical Justice, UK
There are two types of passengers who may be restrained - those ‘regular’ passengers who become unruly inflight and those being deported and therefore restrained prior to embarkation. Against the backdrop of the death of deportee Jimmy Mubenga on a flight departing the UK, we consider the protocols which might be used for the management of deportees.


To register, please visit: www.dispaxworld2014.com

AND REMEMBER that by adding the code ECA15 in the Promotional Code box when you register you will receive an 15% discount as a member of The ECA.

If you have any queries please contact Lucy Rawlings at lrawlings@dispaxworld2014.com